On gingr.ch, four Trust Labels show clients that your profile has been verified. Here you'll learn how to get each label. With specific requirements and waiting times.
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The base label. You upload an official identity document. The Gingr team checks the authenticity of the data and matches the document with your profile details.
Official passport or ID document from your country of origin, or a residence permit issued by Swiss authorities.
Upload during onboarding, manual review by the team.
Usually under 24 hours after complete submission.
With profile approval.
Confirms that the age shown on your profile matches your verified date of birth. During onboarding, you actively decide whether to display your real age.
Activated "Echtes Alter anzeigen" toggle in onboarding. ID Verified as a base.
In onboarding under "Altersverifizierung", activate the "Echtes Alter anzeigen" toggle. Your verified date of birth from your ID then becomes your displayed age.
No additional waiting time.
With profile approval, as long as the toggle is active. Without an active toggle, you can choose your display age freely, but without the Age Verified Trust Label.
Confirms that all photos and videos on your profile show you. For this, you create a reference photo where you are visible together with a self-labeled Gingr sign.
A sheet of paper, a pen and a camera. You and the labeled sheet must be clearly visible in the photo.
Write "Gingr" clearly on a sheet of paper. Take a photo showing you and the sheet. Upload it in the dashboard. The photo is used only for internal verification and is not shared with anyone.
24 to 48 hours for review.
After successful review. Content Verified is optional, but it strongly increases credibility.
Not a verification procedure, but a result of your model choice. Profiles with Secure Booking process booking and payment through the platform. You are protected against cancellations.
Employment Plan or Self-Employed Plan. Secure Booking is not available in the Core Plan.
Automatically with plan activation. No separate application required.
None.
From the first booking in your active plan.
Most delayed approvals have simple causes. If you check these points in advance, your verification usually goes through without follow-up questions.
Blurry scans or photos of the identity document. Tip: straight capture, good lighting, all corners visible.
Expired identity documents. Tip: check the expiry date before uploading.
Profile photos that do not match the person in the reference photo. Tip: use current photos, no stock images.
Reference photo where the "Gingr" sign is unreadable or the person is not clearly visible. Tip: good lighting, clear handwriting, hold the sign straight.
Profile details that do not match the ID (for example a different birth name). Tip: ensure consistency or add a note in onboarding.
Trust Labels appear directly on the profile card in the grid and prominently in the profile detail view. Clients can filter specifically for profiles with certain Trust Labels. On the Trust Labels for clients page, you can see how clients perceive these labels and what they use them for.
Trust Labels for clientsYou get your first Trust Labels directly during onboarding. Start your registration now and complete identity verification. After approval, Content Verified and everything else follow automatically.